Hong Kong

Working With Our Suppliers

The core of our company is built on relationships. Our founders, Estée and Joseph Lauder, cared deeply about cultivating and maintaining strong relationships with suppliers, what they often referred to as “friendships.” As a family company, that tradition — and many of those early relationships — continue to this day.

Our global supply chain consists of a vast network of suppliers through which we purchase materials and services that are an integral part of our operations. Across the approximately 150 countries and territories in which we sell our products, these relationships help ensure that we can grow our business sustainably and profitably.

Working Together

Roberto Magana

A Message from Roberto Magana on Supply Chain Collaboration

Senior Vice President, Chief Procurement Officer
Show More
Close

A Message from Roberto Magana on Supply Chain Collaboration

For more than 70 years, The Estée Lauder Companies has been a leader in prestige beauty – crafting exceptional beauty products for the world’s most discerning consumers. We could not have achieved this leadership position without the services and collaboration of thousands of direct and indirect suppliers, some of which have worked with us since the Company’s early days.

Our founding principles include a dedication to quality, a passion for excellence and a deep respect for our diverse global consumers. We infuse creativity and innovation throughout our business. And we are committed to operating ethically and sustainably, with the highest business standards and in abidance with the laws that govern our operations around the world.

We aim to develop long-lasting, trusting and mutually beneficial relationships with suppliers who share our strong values and who demonstrate the same commitment to operating responsibly and ethically across all facets of business.

Quality. Innovation. Sustainability. Agility. Best total cost. These are the pillars that guide our joint success. A dedication to understanding our business and building resources to support our Company’s fastest-growing opportunities across geography, category and channel is the agility we seek. These qualities define our view of a great partnership where our businesses can thrive together.

Pushing the boundaries on innovation and an exceptional level of quality are intrinsic to The Estée Lauder Companies. They are two of the reasons we lead in prestige beauty. But we can’t solely rely on our reputation. We need to continue strengthening our quality and fueling our innovation pipeline today and into the future.

Working together with you, our valued suppliers, we will continue to raise the bar and set the industry standard.

Roberto Magana

Senior Vice President
Chief Procurement Officer

Show Less
Partners in Innovation

Partners in Innovation

In a world of accelerating change, evolving consumer demands and constant interconnected communication, we need to work even more closely with our suppliers to innovate for the future.
Show More
Close

Partners in Innovation

Joint Value Creation Principles

We have a long-standing history of creating innovation together with our suppliers. More recently, we have been working to develop deeper ways to work together for the long term. Our objective is to create mutual value and growth opportunities by establishing more integrated partnerships focused on innovation, speed to market, agility, cost and overall operational excellence.

We are building a new foundation for joint-value-creation innovation. Working with strategic suppliers aligned with us on a values standpoint, we are looking to begin collaborating early in the development process, allowing us to learn and grow together while co-creating best-in-class prestige beauty.

Together we should be trying to see the invisible and think up the impossible.

Fabrizio Freda

President & CEO

The Excitement of Innovation

Our innovation pipeline is robust across our brands, channels and regions. We are focused on creating new “white space” products, and identifying opportunities to reach new and fast-growing consumer segments — from Millennials to women in emerging markets. Our intent is to fuel our growth by expanding into new categories and markets, and creating new-to-the world concepts, technologies and packages — while continuing to drive loyalty from existing consumers through product innovation.

Collaboration

Partnerships are crucial to our success. Our growth opportunities can be shared with suppliers who allocate the resources to deliver innovation, establish best-in-class agility and commit to superior execution. We want to inspire you to work with us, bringing your best ideas to The Estée Lauder Companies. Our greatest innovations have come when our strategic suppliers work with us side by side, generating concepts that grow our businesses, creating value for both of our organizations. The opportunities for joint value creation are exciting and plentiful.

Show Less
Recognizing Excellence

Recognizing Excellence

To demonstrate the value of our supplier relationships, we conduct an annual Supplier Excellence program that recognizes those who partner with us in delivering excellence in prestige beauty.
Show More
Close

Recognizing Excellence

We are the global house of prestige beauty, committed to delivering excellence to consumers around the world. Consumers trust our products to deliver superior beauty performance, safely and sustainably. We combine creativity, innovation and science with high-quality ingredients and exacting standards to create exceptional products.

Our work would not be possible without the efforts of thousands of suppliers and partners, large and small, who share our commitment to excellence. “We aim to develop long-lasting, trusting and mutually beneficial relationships with suppliers who share our strong values and who demonstrate the same commitment to operating responsibly and ethically,” says William P. Lauder, Executive Chairman.

To demonstrate the value of these relationships and to promote an environment of continuous improvement and innovation, we conduct an annual Supplier Excellence program that recognizes key suppliers, collaborators and innovators from around the globe who partner with The Estée Lauder Companies in delivering excellence in prestige beauty.

Program Highlights

Suppliers are recognized by us for their excellence in a number of categories:

  • Operating Performance
  • Packaging Innovation
  • Sustainability
  • Agility

In order to be considered for an award, suppliers must first meet all Company commercial and regulatory requirements. Suppliers must also maintain exceptional ratings in on-time delivery and quality, while providing a high level of service in project management. Recommendations for the awards are a collaboration of multiple functions including Procurement, Packaging, Quality, Research and Development, Product Development, Materials Management and Sustainability. A leadership steering committee makes the final selection.

Show Less

We use cookies to ensure our website works properly, and to collect statistics to provide you with the best experience. By continuing to use this site, you are agreeing to this. Find out more about how we use cookies and how to manage your settings.

AcceptDo not accept